Frequently Asked Questions
Is the drop off still open / why did it close?
The drop off is closed indefinitely. We have updated our services to only curbside. We come straight to you!
Read this article for more information on drop off closing.
What do I do with material before I place it in the cart?
Please rinse out any food or beverage containers before placing them in your container to assure a sanitary recycling process.
What materials can I put in my cart??
We can accept the following materials: mail, newspaper, magazines, phone books, cardboard, books, journals, cereal/food boxes, milk cartons, & plastic containers that have a recycle logo on them, metal soup cans, aluminum bottles and cans.
How do I place material inside my cart?
Place all commingled material in your cart. Bags of any sort are not accepted. Make sure to flatten all cardboard, cans, bottles, etc to maximize space in your container. You may also place flattened cardboard on the ground beside your container if you have a one time large volume. If there is an issue, we will place a notice explaining what it is and asking for your help to resolve it.
Where do I place my cart on my collection day and during what hours does it need to be out?
Please place your cart with the handle facing the street at the curb by 7am. Leave it out to be collected until 7pm.
Please place your cart no farther than 3 feet from the curb.
Place the cart no closer than 3 feet from any object along the street for ease of access for our driver.
What do I do if I have an overflow of material?
Place overflow material in either a paper bag or cardboard box beside your cart at the curb.
How do I recycle plastic grocery bags?
We do NOT accept grocery bags however most grocery stores have receptacles at their entrance specifically for grocery bag recycling.
Where can I recycle mattresses?
There is a company called Spring Back based in East Nashville that accepts used mattresses for recycling for a fee. Message them directly at firstname.lastname@example.org or call (615) 207-2736
Do you recycle electronics?
We do NOT accept electronics. A close facility is S3 Recycling Solutions in Springfield or Electronics Recycling Solutions in Gallatin. We are not affiliated.